WhatsApp us on +91 9769769811. We do not accept payments for samples online.
🚫 Return & Refund Policy –
At BrickTiles.in, we manufacture and supply high-quality, made-to-order clay brick tiles for cladding and decorative use. Due to the nature of our products, we do not accept returns or offer refunds under any circumstances.
❗ Why Are Returns Not Accepted?
All tiles are custom-packed based on individual orders.
Variations in color, texture, and finish are natural characteristics of clay-based products.
The fragile nature of brick tiles makes return shipping unsafe and increases risk of damage.
📦 Damage During Delivery
Send an email to support@bricktiles.in with your order number and clear photographs of the damage.
We will assess and may offer a replacement or credit, at our discretion, based on evidence provided but usually replacements are not done at all and in transit may arise some breakages.
🔄 Order Cancellations
Orders cannot be cancelled once placed. Once packed or dispatched, the order is final and non-refundable. Also in a rare cases we may provide an alternative.
🧱 Final Note
We encourage you to Double-check quantity, color, and finish at the time of ordering.
📞 Contact Us
For support or clarification:
📧 support@bricktiles.in
📞 +91-9833751811